Secure Medical risklevel for triage

An easy-to-use clinical decision support system for triage and process management in the emergency care chain, make quick assessments and help medical professionals manage and treat a wide range of patient groups

Introducing RETTS

Trusted decision support across the entire emergency care chain

Since 2005, RETTS (Rapid Emergency Triage and Treatment System)
has supported healthcare professionals in the emergency care.
RETTS has become the leading decision supportsystem in
Sweden and Norway by triaging over 60 million patients, with it´s trusted, proven
decision support for fast and smooth triage. RETTS is also used in Finland and
Austria since 2025. Using a scientifically valiated method to assess and sort
patients´needs, RETTS helps organisations standardize their emergency care process
– from primary care to ambulance to emergency ward.

So they can…
Increase patients safety
Improve handovers, allocate resources more effectively and build confidence with patients through consistent care.
Increase efficiency
Control costs, accelerate care and reduce variations in assessments that lead to confusion and waste time.
Improve communication
Standardise the flow of information, increase cross-organizational communication and help teams work together with confidence.

How does RETTS work?

RETTS identifies patients’ medical risk level and supports the emergency care staff to prioritize them in “que to doctor”. This is represented in two algorithms – vital sign charts and a series of symptom cards – ranging from blue to red. This enables the examiner to make secure triage decisions in three simple steps…by combining vital signs (1) with symptoms (2) to her own clinical assessement (3).

Assess the patient’s vital signs

Input the patient’s vital signs and age. Make a note of the colour the patient’s condition matches.

Use the RETTS symptom cards

Search RETTS’ Emergency Signs and Symptoms (ESS) cards for the best match. Work from top to bottom (highest urgency to lowest) to get the second part of the risk assessment.

Medical risk level

Combine vital signs with ESS, choose the most acute level, and then add your clinical experience. The highest risk level gives the patient’s current priority/triage level. This ensures a more complete assessment of the patient, ensuring the right level of care for each patient.

Determine the best process actions

Use RETTS process module to checklists, bloodtests and “what to do actions” while the patient is waiting for the doctor

This enables…
Ambulance staff
to determine if the patient is critical or not, transportation priority, how to manage the patient and where to take them. So individuals get the right care, and you avoid overloading Emergency Departments.
ER staff
to determine which patients require more immediate treatment, how to monitor and treat patients, reduce stress and improve patient flows.
Primary healthcare staff
to provide the right level of care and whether patients should be sent to ER, ultimately reducing uncertainty and empowering nurses.

Interested in RETTS?

Book a demo

What makes RETTS special

RETTS has the most important piece of the puzzle

Most triage systems base the triage on either vital signs or symptoms. But this leaves a gap that can lead to greater medical risk. In fact, research shows that…

45% of patients are at risk of being undertriaged

That’s why we combine vital signs and symptoms in our system. Factoring in ESS enables decision makers to catch otherwise undetected problems and avoid delaying care.

Find Out More

RETTS solutions

Purpose-built for evolving healthcare providers

RETTS can be used both via our web-based platform and integrated into you patient journal systems. This helps you benefit from…

Constant improvements

Since its inception, RETTS and its content has been evolving to address new challenges and provide more detailed information.

Built-in specialisation

The patient receives the specialized help and care they need, regardless of condition or age from pediatrics, obstetrics to psychiatry.

Connecting with existing systems

RETTS is integrated in multiple third-party applications to make adding it to your existing healthcare tech stack seamless.

Explore RETTS solutions